We want you to be happy when shopping at Steampunk Emporium. That is why we honour exchange for a different colour or size or even a refund. Just follow the instruction here when returning your item.

Some points to remember for exchange and returns:

  • Email us within 7 days of receiving your item to notify us with your intention to return the product.
  • We exclude sale and discounted items from returns and exchange unless faulty.
  • Your item must be return in its original condition as it was shipped to you.
  • Your Steampunk item must reach us with all tags still attached, unused, and brand new.